Security

 Please contact support@uktranscription with any further queries.

Data Storage & Security

We use Citrix / Amazon S3 Europe for video/audio storage, and our private dedicated server for transcripts and other client data is located in Maidenhead.  This website is 256 bit SSL secured, and has been independently audited by a 3rd party security firm. 

Security Processes 

Our processes are regularly reviewed against various best practices guidelines (including the NHS) regarding issues such as data handling, unique logins, tiered access authentication, periodic security audits, employee awareness training and network monitoring.

Data Retention 

As standard, audio is retained for 30 days before being securely destroyed. Transcripts are available for user download for 3 months. Due to popular request, we maintain encrypted archives of transcripts for 6 months, for the sole purpose of providing copies.

Confidentiality and Non-Disclosure 

All data, audio, and information is treated as strictly confidential. Please email support@uktranscription.com for info or a draft copy of our standard confidentiality agreement. We are happy to sign an agreement of your own devising.

Data Protection 

Any information which you volunteer will be treated with the highest standard of security and confidentiality. All user data is handled in accordance with the Data Protection Act(ZA231661).

 

The UK's leading provider of interview transcription services.

Contact Us

support@uktranscription.com

UK Transcription Ltd
15-17 Middle Street
Brighton BN1 1AL

Company: 06380476
VAT: 976273773
Phone: 01273 921552
Data Protection Act: ZA231661