Pricing is divided into 3 bands. A general guideline is provided below but please check the 'Transcription' menu for more guidence.

Clients are encouraged to enquire or provide a sample in advance if in doubt, as there is some overlap between bands.

Various other services, such as character naming and time coding, are available at checkout for a flat fee of £10 each.

• Quiet, direct recording with minimal noise and no background disturbance.
• Single person dictation or controlled interview between two persons
• High-quality, low-compression digital submission

Type 1 Price Calculator:

Click here to order Type 1 Transcription Service ...

Type 2 0.90p per audio minute

• Ambient recording with significant background noise.
• True Verbatim (coughs and erms)
• Use of microcassette or other analogue audio recording medium
• Moderate use of acronyms or technical vocabulary
• Highly structured discussion between three to four speakers.

Type 2 Price Calculator:

Click here to order Type 2 Transcription Service

Type 3 1.10p per audio minute

• Noisy recording in a public place..
• More than four speakers or free discussion between three to four speakers
• Heavy use of acronyms or technical vocabulary
• Heavy Formatting requirements.

Type 3 Price Calculator:

Click here to order Type 3 Transcription Service

Submission and Payment.

The cost of transcription is calculated from data supplied during the ordering process, so please ensure this is checked and accurate. Customers are entrusted to judge the price  type correctly and submissions may be rejected if recordings transpire to be mislabelled.

There is a £2.00  flat-rate administration charge applied to all web orders.

Full payment is due immediately. Currently we accept all major credit cards via the google checkout, nochex and paypal gateways. Regular customers are invited to apply for an invoice account.

Upon completion of your order, a confirmation email is automatically delivered containing your numerical order ID (required to upload files from the 'My Account' page) and also your unique FTP pass details. FTP is the recommended method of submission in the vast majority of cases. The web form should only be used for files under 20Mb, unless by prior agreement.

Please title your files in the following format:

orderid.name.surname.DDMMYY.zip

For example ...

194.P.Wilkinson.120607.dss

This format is not neccesary if using the webform, as you will be prompted for these details.

New Customers

Only approved customers have access to the "My Account" page and the upload facility. The approval of new accounts is a formality and should occur within 20 minutes, but this does mean that orders placed outside of working hours may not be fully processed until the next working day.